Data Recovery CRM Software for Busy Recovery Labs
From device intake to diagnosis to delivery, RecoCRM gives your data recovery center a clear job status for every device — and keeps customers automatically informed over WhatsApp and SMS.
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What slows a data recovery business down
The bottlenecks we hear about most from recovery labs running dozens of devices at once.
Lost track of device status
With dozens of devices in the lab at once, it's easy to lose track of what stage each recovery job is actually in.
Customers calling for updates
Without automatic status updates, your team spends hours each day answering “is my drive ready yet?”
Unclear job costing
Recovery jobs vary wildly in effort and parts used, making it hard to price and invoice consistently.
Built around the recovery job, not a generic sales pipeline
Every feature maps to how a data recovery center actually works day to day.
Device intake & job cards
Log every device with a unique job card tracking status from intake to diagnosis to recovery.
Technician assignment
Assign jobs to technicians, track workload, and see which devices need attention.
Job status pipeline
Move jobs through Received, Diagnosing, In Progress, Recovered and Delivered with a Kanban view.
Automatic customer follow-up
Send WhatsApp and SMS updates automatically when a job's status changes.
Job-based billing
Bill by job with parts, labor, and service tier tracked against each case.
SLA & turnaround reporting
Monitor average turnaround time and SLA compliance per technician and job type.
Frequently asked questions
Is RecoCRM suitable for data recovery businesses outside Bangladesh?
Yes. RecoCRM is cloud-based with no region lock, so a recovery lab anywhere can use it. Every device becomes a job card you can assign to a technician, move through the recovery pipeline, and bill against, with automatic customer status updates.
Can I track multiple devices per customer?
Yes. Each device gets its own job card, all linked under the customer's profile so you can see their full recovery history in one place.
Does RecoCRM notify customers when a job status changes?
Yes. You can configure automatic WhatsApp or SMS updates for key status changes such as “Diagnosis Complete” or “Ready for Pickup”, which cuts down status-check phone calls.
Can I track parts and costs used per recovery job?
Yes. You can log parts and labor against each job card, and those costs flow directly into the invoice for consistent job-based pricing.
Can I measure turnaround time across my recovery lab?
Yes. RecoCRM reports average turnaround time and SLA compliance per technician and per job type, so you can see where jobs are getting stuck.
Ready to get every recovery job tracked?
Start a 7-day free trial — our team helps you set up your job pipeline and import existing customers.
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